What products do you offer?
We offer a range of high-quality gaming peripherals, including keyboards, gaming keyboards, mice, and keycaps. Each product is designed to meet the needs of gamers and tech enthusiasts.
How do I place an order?
Simply browse our product catalog, add your desired items to your cart, and proceed to checkout. You can complete your order with a variety of secure payment options.
How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Shipping times vary based on your location but generally take 5-9 business days. You’ll receive a tracking number once your order ships.
Can I customize my keyboard or mouse?
Yes! Many of our keyboards offer customizable key switches, lighting, and keycaps. Visit the product pages for more details on customization options.
What is your return policy?
We accept returns within 30 days of purchase for unused items in their original condition. Please visit our Returns page for further instructions.
Do you ship internationally?
Yes, we offer international shipping to a variety of locations. Additional customs fees may apply depending on the destination.
What types of switches are available in your keyboards?
Our keyboards feature a range of switches including mechanical, membrane, and optical switches. Each product page details the type of switch included with that model.
Can I change my order after placing it?
Once an order is placed, we are unable to make changes. Please contact us immediately if you need assistance.
How can I track my order?
After your order ships, you will receive an email with a tracking number. You can use this to track your package via the carrier's website.
Do you offer warranties on your products?
Yes, most of our products come with a limited warranty. Please refer to the specific product’s warranty details for more information.
Can I return sale items?
Sale items are generally non-returnable. However, please check the product description for the specific return policy for discounted items.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. Simply choose your preferred option during checkout.
What if my item arrives damaged or defective?
If your product arrives damaged or defective, please contact our customer service team immediately so we can resolve the issue and provide a replacement or refund.
Do you offer bulk orders or business discounts?
Yes, we offer discounts on bulk orders. Please contact us directly to discuss your needs and receive a quote.
How do I clean my keyboard and mouse?
We recommend using a microfiber cloth to clean your keyboard and mouse. For deeper cleaning, refer to the cleaning instructions in the product manual.
We offer a range of high-quality gaming peripherals, including keyboards, gaming keyboards, mice, and keycaps. Each product is designed to meet the needs of gamers and tech enthusiasts.
How do I place an order?
Simply browse our product catalog, add your desired items to your cart, and proceed to checkout. You can complete your order with a variety of secure payment options.
How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Shipping times vary based on your location but generally take 5-9 business days. You’ll receive a tracking number once your order ships.
Can I customize my keyboard or mouse?
Yes! Many of our keyboards offer customizable key switches, lighting, and keycaps. Visit the product pages for more details on customization options.
What is your return policy?
We accept returns within 30 days of purchase for unused items in their original condition. Please visit our Returns page for further instructions.
Do you ship internationally?
Yes, we offer international shipping to a variety of locations. Additional customs fees may apply depending on the destination.
What types of switches are available in your keyboards?
Our keyboards feature a range of switches including mechanical, membrane, and optical switches. Each product page details the type of switch included with that model.
Can I change my order after placing it?
Once an order is placed, we are unable to make changes. Please contact us immediately if you need assistance.
How can I track my order?
After your order ships, you will receive an email with a tracking number. You can use this to track your package via the carrier's website.
Do you offer warranties on your products?
Yes, most of our products come with a limited warranty. Please refer to the specific product’s warranty details for more information.
Can I return sale items?
Sale items are generally non-returnable. However, please check the product description for the specific return policy for discounted items.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. Simply choose your preferred option during checkout.
What if my item arrives damaged or defective?
If your product arrives damaged or defective, please contact our customer service team immediately so we can resolve the issue and provide a replacement or refund.
Do you offer bulk orders or business discounts?
Yes, we offer discounts on bulk orders. Please contact us directly to discuss your needs and receive a quote.
How do I clean my keyboard and mouse?
We recommend using a microfiber cloth to clean your keyboard and mouse. For deeper cleaning, refer to the cleaning instructions in the product manual.